Privacy

Introduction

Eternal Cemetery (“we”, “us”, “our”) operates a digital memorial platform (the “Service”) designed to provide a permanent, respectful online space for remembering loved ones. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service. By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Our core commitment is to safeguard your personal data and the sacred memories of your loved ones. We only collect what is necessary, use it solely to enhance your experience, and never share it without your explicit consent.

Information We Collect

We collect two types of information to operate the Service effectively and respectfully: Voluntarily Provided Information and Automatically Collected Information.

Voluntarily Provided Information

This is information you choose to share with us, primarily to create and manage memorials:

Account Information: Name, email address, and a secure password when you create an account (to verify your identity and grant access to memorial management).
Memorial Details: Information about your loved one (name, dates of birth and passing, biography, photos, videos, and personal stories) that you choose to post on their memorial page.
Contact Information: Email addresses or contact details of family/friends you invite to view or contribute to a memorial (with their explicit consent).

Automatically Collected Information

We collect limited technical data to ensure the Service works smoothly and securely, with no invasion of privacy:

Device & Browser Data: Type of device, browser, operating system, and IP address (to detect unauthorized access and optimize for different devices).
Usage Data: Pages you visit, actions you take (e.g., creating a memorial, leaving a tribute), and time spent on the Service (to improve functionality and user experience).

How We Use Your Information

We use your information only to fulfill the purpose of the Service—creating a respectful, permanent digital memorial—with no hidden uses:

To host and maintain memorial pages (displaying your loved one’s details, photos, and tributes).
To grant you access to manage your memorial (edit details, adjust privacy settings, or add tributes).
To send you important updates (e.g., when a friend leaves a tribute, or changes to the Service that affect your memorial).
To protect the Service: detect and prevent fraud, unauthorized access, or misuse (e.g., inappropriate content on memorials).
To improve the Service: analyze usage patterns to make the platform faster, more user-friendly, and better suited to your needs.

How We Protect Your Information

We treat your data and the memories of your loved ones with the utmost care, using industry-standard security measures to keep it safe:

Encryption: All data (personal information, photos, memorial content) is encrypted during transmission (SSL/TLS) and storage (encrypted servers).
Restricted Access: Only authorized personnel can access user data, and all access is logged for security.
Data Backup: Regular backups of all memorial content to prevent loss (even if a device fails or data is accidentally deleted).
Privacy Controls: You decide who can see each memorial (public or private via password), giving you full control over who accesses the content.

We will never sell, rent, or share your personal or memorial information for marketing purposes. We only share information in the following limited cases:

With Your Consent: For example, when you invite family/friends to view a private memorial (we only share the memorial link, not your personal data).
Service Providers: Trusted third parties who help us run the Service (e.g., hosting providers, security services) — they are bound by contract to protect your data and only use it to assist us.
Legal Requirements: If required by law, court order, or government request (e.g., to comply with regulations or protect public safety).

Your Rights & Controls

You have full control over your information and how it’s used—we never lock you out of your own data:

Edit/Delete Memorials: You can update, edit, or delete your loved one’s memorial page at any time.
Privacy Settings: Adjust whether a memorial is public (visible to all) or private (password-protected, only for invited guests).
Account Control: Delete your account and all associated data (memorials, personal info) permanently—we will remove all your data within 7 business days.
Access/Export Data: Request a copy of all your data (photos, biographies, tributes) at any time.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13 without parental consent, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time (e.g., to comply with new laws or improve the Service). When we make changes, we’ll update the “Last Updated” date at the top and notify you via email (if you have an account) or a notice on our Service.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at:

Email: pandada117@outlook.com
Response Time: We will get back to you within 3 business days.

By using Eternal Cemetery’s Service, you agree to the collection and use of your information as described in this Privacy Policy.